ITSMS (ISO 20000) Information Technology Services Management System | OSS Certification
Information Technology Services Management System ITSMS involves a high level of participant involvement through discussions, role plays, and case studies that are used to reinforce the concepts and to provide practice. ISO 20000 (IT- SMS) Lead Auditor Training will provide you with the knowledge and confidence to understand implement and evaluate. It is used to understand the interpersonal and communication skills required for Auditors and Audit team leaders.