ISO 9001 Requirements -Need and Expectations of Interested Party
ISO 9001 Requirements - Needs and Expectations of Interested Party As per ISO 9001 requirements, the identification of needs and expectations of the interested parties is very much important for the organization for further improvement of organizational performance, Credibility, and Customer Satisfaction along with the importance of meeting the requirements of ISO 9001 Certification . ISO 9001 Certification Requirement Clause 4 Clause # 4 -is the Context of the organization, this clause has the 4 Sub Clauses Sub-Clause #4.1 Understanding the organization and its context Sub-Clause #4.2 Understanding the needs and expectations of interested parties Sub-Clause #4.3 Determining the scope of the quality management system Sub-Clause #4.4 Quality management system and its processes Understanding the needs and expectations of interested parties Understanding the needs and expectations of interested parties – As per ISO 9001:2015 requirement Understanding the needs and expectatio